A little help, darling
Questions? We’re here to help.
Choosing your first playbook or looking for your download? Find the next step below, or email us directly.
Email support hello@hepaysdarling.comBefore you buy
Find the right starting point.
The Manual covers provider dating and receiving. Pipeline combines online, offline and event-based discovery. Reinvention connects standards, generosity and commitment. The Private Collection includes all eight books.
Compare the three bundles →Ask about a playbook →After your purchase
Can’t find your download?
- Check the inbox for the email address you used at checkout.
- Search for Creem and check spam, junk and promotions.
- If the link is missing or doesn’t open, email us with your order reference and the title you purchased.
Reading your books
Your library, on your device.
These are digital books; no physical copies are shipped. Save the PDF to your phone, tablet or computer and open it in a PDF reader. If a file won’t open, tell us which book and device you’re using.
Get help opening a file →Payments & orders
Let’s find your order.
Creem processes checkout, payments and receipts. For a duplicate charge, delivery problem or other order question, include your Creem order reference when contacting us. Never email a password or full card details.
Read the delivery & refund policy →Ask about an order →